Goldencask sends orders using the Royal Mail Delivery service sent from the UK. We offer Royal Mail 1st Class recorded for small orders which are sent through your letterbox. All orders sent using this service are expected to arrive within 2-3 days mostly they usually arrive the very next day after. Royal Mail 1st Class recorded and signed for delivery IS NOW £8.00. 

For those that want their order delivered the very next day, we offer Royal Mail special next day delivery which is guaranteed by 1 pm and is fully insured for £11.00. Please note that this order would have to be placed by 11 am latest. If you wish to have your tracking number sent to you please send us an email with your order ID number and will supply you with the tracking number. For orders that have not arrived in 5 days please contact us and will investigate and track the order for you. In the unlikely event that your order goes missing or lost after we have investigated and tracked it, we will then offer you two options:

  1. Full refund

OR

  1. Replacement order

We also send orders to most EU countries from the UK, this shipping service is sent using Royal Mail international signed for Delivery for £14.50. 

The Countries we ship to are France, Italy, Sweden, Germany, Ireland, Finland, Greece, Austria, Belgium, Czech Republic, Cyprus, Portugal, Spain, Denmark, Monaco, Switzerland, Netherlands, Hungary, Slovenia, Luxembourg, Romania, Malta